📋 Terms of Service

Welcome to QuickCareAI! By accessing or using our website, mobile application, or any services provided by QuickCareAI ("Service," "Platform," or "We"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

By creating an account, subscribing to our services, or using any features of QuickCareAI, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

QuickCareAI is an AI-powered healthcare platform that provides:

Core Services Include:

• Clinical Trial Matching: AI-powered discovery and matching with clinical trials worldwide
• Medical Image Analysis: AI analysis of medical images, scans, and healthcare documents
• Virtual Healthcare Team: 9 specialized AI healthcare professionals including nurses, doctors, and specialists
• Health Management Tools: Comprehensive tracking for diabetes, mental health, nutrition, and wellness
• Emergency Support: 24/7 crisis intervention and emergency health guidance
• Medication Management: Drug interaction checking and dosage optimization
• Health Analytics: Personal health insights and predictive analytics
• Veterinary AI: Pet health guidance and emergency care

Service Availability:

Our services are available 24/7 through web and mobile platforms. While we strive for 99.9% uptime, we cannot guarantee uninterrupted service and reserve the right to perform maintenance and updates.

Important Limitations:

• Not Licensed Medical Practice: QuickCareAI does not practice medicine or provide medical diagnoses
• Educational Purpose: All content is for informational and educational purposes only
• No Doctor-Patient Relationship: Use of our service does not create a doctor-patient relationship
• Emergency Situations: For medical emergencies, always call 911 or your local emergency services immediately
• Professional Consultation Required: Always consult with qualified healthcare providers for medical decisions

Clinical Trial Matching Disclaimer:

Our clinical trial matching service provides information about research studies but does not guarantee eligibility, acceptance, or outcomes. All clinical trial participation decisions should be made in consultation with qualified healthcare providers.

Medical Image Analysis Disclaimer:

Our AI image analysis tools are designed to assist with preliminary assessment but are not intended for diagnostic purposes. All medical images should be reviewed by qualified healthcare professionals for official diagnosis and treatment decisions.

Account Requirements:

• You must be at least 18 years old to create an account
• You must provide accurate, complete, and current information
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account

Account Security:

You are solely responsible for all activities that occur under your account. We recommend using a strong password and enabling two-factor authentication when available.

Account Termination:

We reserve the right to suspend or terminate accounts that violate these Terms or engage in prohibited activities.

Minors:

Our services are not intended for individuals under 18. Parents or guardians may create accounts on behalf of minors and are responsible for all activities under such accounts.

Subscription Plans:

QuickCareAI offers subscription-based access to our platform at $12 per month for complete access to all features and services.

Payment Terms:

• Billing Cycle: Monthly subscriptions are billed on a recurring basis
• Payment Methods: We accept major credit cards and other payment methods as displayed
• Automatic Renewal: Subscriptions automatically renew unless cancelled
• Price Changes: We reserve the right to change pricing with 30 days notice

Cancellation Policy:

• You may cancel your subscription at any time
• Cancellation takes effect at the end of the current billing period
• No partial refunds for unused portions of the billing period
• Access continues until the end of the paid period

Money-Back Guarantee:

We offer a 30-day money-back guarantee for new subscribers. To request a refund, contact our support team within 30 days of your initial subscription.

Failed Payments:

If payment fails, we will attempt to collect payment and may suspend access until payment is resolved. Accounts may be terminated after repeated payment failures.

Permitted Uses:

• Personal health information and education
• Clinical trial research and matching
• Health tracking and management
• Emergency health guidance
• Veterinary support for pets

Prohibited Activities:

• Illegal Activities: Using the service for any illegal purpose
• Misrepresentation: Providing false or misleading health information
• Unauthorized Access: Attempting to access other users' accounts or data
• System Abuse: Overloading or attempting to disrupt our systems
• Commercial Use: Using the service for commercial purposes without authorization
• Data Mining: Extracting or harvesting data from our platform
• Reverse Engineering: Attempting to reverse engineer our AI systems

Content Standards:

Users must not upload, share, or transmit content that is illegal, harmful, threatening, abusive, or violates others' rights.

HIPAA Compliance:

QuickCareAI is committed to protecting your health information in accordance with HIPAA (Health Insurance Portability and Accountability Act) requirements.

Data Collection & Use:

• We collect only necessary information to provide our services
• Health data is encrypted and stored securely
• We do not sell personal health information to third parties
• Data is used to improve AI accuracy and service quality

Data Retention:

We retain your data as long as your account is active and for a reasonable period afterward as required by law or for legitimate business purposes.

Your Rights:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Data portability
• Opt-out of certain data processing

For detailed information about our privacy practices, please review our Privacy Policy.

Our Intellectual Property:

The QuickCareAI platform, including all software, algorithms, AI models, content, trademarks, and trade secrets, is owned by QuickCareAI and protected by intellectual property laws.

License to Use:

We grant you a limited, non-exclusive, non-transferable license to use our services for personal, non-commercial purposes in accordance with these Terms.

User Content:

• You retain ownership of content you provide to our service
• You grant us a license to use your content to provide and improve our services
• We may use anonymized and aggregated data for research and development

Restrictions:

• You may not copy, modify, or create derivative works of our platform
• You may not reverse engineer our AI algorithms
• You may not use our trademarks without permission

Service Disclaimers:

• "AS IS" Basis: Services are provided "as is" without warranties of any kind
• No Guarantee of Accuracy: While our AI is highly accurate, we cannot guarantee 100% accuracy
• No Medical Liability: We are not liable for medical decisions based on our platform
• Clinical Trial Outcomes: We are not responsible for clinical trial acceptance or outcomes
• Third-Party Content: We are not responsible for accuracy of third-party information

Maximum Liability:

Our total liability to you for any claim shall not exceed the amount you paid for the service in the 12 months preceding the claim.

Force Majeure:

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

You agree to indemnify, defend, and hold harmless QuickCareAI, its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you submit or transmit through our service
• Your medical decisions based on our platform

This indemnification obligation will survive termination of your account and these Terms.

Termination by You:

• You may terminate your account at any time through your account settings
• Cancellation takes effect at the end of your current billing period
• You remain responsible for all charges incurred before termination

Termination by Us:

We may terminate or suspend your account immediately if you:

• Violate these Terms
• Fail to pay subscription fees
• Engage in prohibited activities
• Misuse our platform in ways that could harm others

Effect of Termination:

• Your access to the service will be disabled
• We may delete your account data after a reasonable period
• Certain provisions of these Terms will survive termination

Governing Law:

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

Dispute Resolution:

Any disputes arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

Class Action Waiver:

You agree that any arbitration or legal proceeding shall be limited to the dispute between us and you individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Jurisdiction:

Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Delaware.

Right to Modify:

We reserve the right to modify these Terms at any time. When we make changes, we will:

• Post the updated Terms on our website
• Update the "Last Updated" date
• Notify you of material changes via email or platform notification
• Provide at least 30 days notice for significant changes

Acceptance of Changes:

Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our services and cancel your subscription.

Version Control:

We maintain version history of our Terms and will make previous versions available upon request.

If you have any questions about these Terms or our services, please contact us: